Frequently Asked Questions

Do I need to register early?
Yes! Our summer programs fill quickly so be sure to register early.

What dates are available?
Camp Centre & YCI will be offered June 7 - August 27.

Do I have to pay extra for before and/or after care for Camp Centre and YCI?
No, your fee covers care from 6:00 AM - 6:00 PM.

Do I have to pay extra for before or after care for Camps?
We do not offer Before Care and After Care for Camps.

Can I drop a day of care?
Calendars may be changed at no cost until May 1. After that, each child will receive 5 vacation days where you can drop a day of care at no charge to you. After those 5 days are used, dropped days will be discounted 50%. Change requests must be emailed. To withdraw from a program, participants are responsible for paying for 2 full weeks of care.

What if I only want my child to attend one or two days?
We have a three day minimum requirement for Camp Centre and YCI that you will be charged for even if you only want your child to attend 1 or 2 days.

Can I add a day of care for my child?
Yes as long as there is a spot open on the day that you want to add. You can login to your online account and check.

When will payments be withdrawn?
Payments will be withdrawn from the account you provide on the Friday before care is given. If a payment is not made, then care will be suspended until the account is up to date. If you have an outstanding balance that is more than 1 week past due, you will need to pay in full or set up a payment plan to continue participation in programs.

How do I drop off and pick up my child?
You will receive a Child Care Pass that you must show the Welcome Center when you walk in or you can scan your Centre Member Keytag. If unable to do either of these, you must sign a Visitor Log. You then go to the classroom, drop off/pick up, and sign your child in/out. At the classroom, a teacher will ask to see your driver’s license so they can ensure your child is going with the right person. This is for the safety of your child and must be done every time!

What does my child need to bring with them each day?
Your child should come with a healthy lunch, full water bottle, swim suit, towel, and a sweatshirt if the weather is a bit cooler. Tennis shoes are best for all the walking and activities we will do. YCI participants will also need to bring sunscreen. We will provide sunscreen for Camp Centre participants. If your child requires a different brand of sunscreen, it will be the parent’s responsibility to provide what is needed for their child. Additional items may be required for specific camps. You will receive this information in a welcome letter before the Adventure Camp.

Does the Centre provide lunch?
The Centre does not provide lunch. The Centre provides an AM and PM snack to participants as well as juice or milk for Camp Centre participants. If your child requires a special diet, it will be the parent’s responsibility to provide what is needed for their child. All participants need to bring a lunch and water bottle each day.

What happens if my child does not have a lunch or water bottle?
We will make sure your child has what is needed for the day at an additional cost. A lunch will be $5 and water bottle will be $1.

When will my child get their shirt?
Your child will get their shirt on the first field trip they attend. Your
child will get the size that you choose when you register. If your child has received their shirt and isn’t wearing it on a field trip day, you will be charged $15 and given another shirt.

What will my child do if it is raining or too hot?
If the weather is not cooperating, we will stay at the Centre for our
activities. We will do group games in the gym and classrooms. If an alternate adventure is available, parents will receive communication before the group leaves the Centre.

My child will be attending Jump Start. Will you prorate my fees to attend Camp Centre? How does my child get to and from Jump Start?
If your child will be attending Jump Start, you are still responsible for the entire fee. Our fees are set up as daily rates and are not based on the number of hours your child attends the Centre. A bus with the school district is available to pick up and drop off at the Centre.

 


Facility Hours:

Monday - Friday 4:45 AM - 8:00 PM
Saturday - Sunday 6:00 AM - 6:00 PM
 

Program areas close 15 minutes prior to the facility closing


CONTACT US:

425 E 5th St
New Richmond WI 54017
715-246-2252


Thank You to Our Platinum Sponsors

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