Frequently Asked Questions

Do I need to register early?
Yes! Our summer programs fill quickly so be sure to register early.

What dates are available?
Camp Centre & YCI will be offered June 3 through August 23.

Do I have to pay extra for before and/or after care for Camp Centre and YCI?
No, your fee covers care from 6:00 AM to 6:00 PM.

Can I drop a day of care?
The schedule is flexible to the degree that you can attend any number of days each week but the weekly fee applies regardless. If you need to drop a week, you may do that at no cost until May 1. After that, dropping or adding weeks must be requested at least one week in advance. Change requests must be emailed. To withdraw from the program, participants are responsible for paying for 2 full weeks of care.

When will payments be withdrawn?
Payments will be withdrawn from the account you provide on the Friday before care is given. If a payment is not made, then care will be suspended until the account is up to date. If you have an outstanding balance that is more than 1 week past due, you will need to pay in full or set up a payment plan to continue participation in programs.

How do I drop off and pick up my child?
You will receive a Child Care Pass that you must show the Welcome Center when you walk in or you can scan your Centre Member Keytag. If unable to do either of these, you must sign a Visitor Log. You then go to the classroom, drop off/pick up, and sign your child in/out. At the classroom, a teacher will ask to see your driver’s license so they can ensure your child is going with the right person. This is for the safety of your child and must be done every time!

What does my child need to bring with them each day?
Your child should come with a healthy lunch, full water bottle, sunscreen, swimsuit, towel, and a backpack to hold everything. Tennis shoes are best for all the walking and activities we will do. Additional items may be required for specific camps.

Does the Centre provide lunch?
The Centre does not provide lunch. The Centre provides an AM and PM snack to participants as well as juice or milk for all summer participants. If your child requires a special diet, it will be the parent’s responsibility to provide what is needed for their child. All participants need to bring a lunch and water bottle each day.

What happens if my child does not have a lunch or water bottle?
We will make sure your child has what is needed for the day at an additional cost. A lunch will be $5 and water bottle will be $1.

When will my child get their shirt?
Your child will get their shirt on the first field trip they attend. Your
child will get the size that you choose when you register. If your child has received their shirt and isn’t wearing it on a field trip day, you will be charged $15 and given another shirt.

What will my child do if it is raining or too hot?
If the weather is not cooperating, we will stay at the Centre for our
activities. We will do group games in the gym and classrooms. If an alternate adventure is available or if we will be swimming in the Centre pool, parents will receive communication regarding the schedule.


Facility Hours:

  May - September October - April
Monday - Friday 4:45 AM - 8:00 PM 4:45 AM - 9:00 PM
Saturday - Sunday      6:00 AM - 6:00 PM      6:00 AM - 6:00 PM
Program areas close 15 minutes prior to the Centre closing.


Contact Us:

425 E 5th St
New Richmond WI 54017


Thank You to Our Platinum Sponsors

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