Access to Centre Building

Centre Member key tag Each member age 10 and older is given a key tag when they join.
Photo id or check in by Welcome Center staff verifying identification of the member through membership software.
Child Care Participant Card.
Day Pass registration for ALL participants. Minors MUST have the form filled out by a parent/guardian. This form will be updated yearly.

Members Training Members

Freelance training is prohibited at the Centre. This includes any personal or team training conducted by a member that is not a Centre employee whether free or for compensation. Occasional suggestions on the use or operation of equipment and “spotting” while weight training is appropriate but actual training sessions are not.

Age Policies

• Children 8 & 9 years old may be in the pool or building without direct supervision, but guardian must remain in the facility.

• Children 6 & 7 years old must have a guardian on pool deck and with them at all times in the facility.  If guardian is not with them, children must be checked into Kids Kove.

• Children 5 and under must have a guardian in the pool with them within arm’s reach and with them at all times in the facility.  If guardian is not with them, children must be checked into Kids Kove.

• Children NOT potty trained must wear both a swim diaper AND plastic pants over the swim diaper.  (Both are available for purchase at the Welcome Center)

Cell Phone, Camera, & Recording Device Policy

The Centre is committed to providing a comfortable and safe environment for all members and guests.  We restrict cell phone use to our main lobby.  Cameras and video recording devices, including cell phone cameras, are prohibited within the Centre except for approved special events.  At no time will the use of cameras or cell phones be allowed in the locker rooms.  Cell phones for the purpose of streaming music while in the fitness center is allowed.

Weapons and Firearms

No weapons or firearms allowed in the building UNDER § 943.13 WISCONSIN STATUTE.

Winter Weather and Centre Programs

New Richmond schools are canceled:

• Before and After School Care are cancelled.
• 4K and 3 Year Old Preschool are cancelled.
• All Centre youth programs are canceled.
• We will hold adult classes to the best of our ability and open Kids Kove based on staff availability keeping the safety of our staff first and foremost.

New Richmond schools are 2 hours late:

• Before School Care GAP/YCI will run as scheduled and we will get the kids on the bus at the Centre
• Morning 4K and 3 year old preschool are cancelled. Wrap Around will be offered to those that are registered. We will follow the New Richmond School District regarding afternoon 4K.

New Richmond schools are released early:

• Afternoon 4K is cancelled or will end early depending on the time.
• After School Care and Wrap Around Care will end early.
• All Centre youth programs are canceled.
• We will hold adult classes to the best of our ability and open Kids Kove based on staff availability keeping the safety of our staff first and foremost.

After 4 pm if the current weather or weather forecast calls for unsafe driving conditions the Centre may cancel all classes and close early. We would do this in the interest of safety for our members and staff.

We will do our best to operate during times of bad weather but appreciate your understanding in wanting to be sure our staff are safe in adverse driving conditions.

We will post to our website and Facebook in the event of closures.

Facility Hours:

Contact Us:

425 E 5th St
New Richmond WI 54017
715-246-2252