Frequently Asked Questions

How do I drop off and pick up my child?
You will receive a Child Care Pass that you must show the Welcome Center when you walk in or you can scan your Centre Member Keytag. If unable to do either of these, you will must sign a Visitor Log. You then go to the classroom, drop off/pick up, and sign your child in/out. At the classroom, a teacher will ask to see your driver’s license so they can ensure your child is going with the right person. This is for the safety of your child and must be done every time!

My child will be attending JumpStart. Will you prorate my fees to attend the Centre? How does my child get to and from JumpStart?
If your child will be attending JumpStart, you are still responsible for the entire fee. Our fees are set up as daily rates and are not based on the number of hours your child attends the Centre. A bus with the school district is available to pick up at the Centre and drop off at the Middle School, where kids will join their group.

When will my child get their Camp Centre/YCI shirt?
Your child will get their shirt on the first field trip they attend. Your child will get the size that you choose when you register.

What if my child does not wear the Camp Centre/YCI shirt on the field trip?
If your child has received their shirt and isn’t wearing it on a field trip day, you will be charged $10 and given another shirt.

Can I drop a day of care?
Calendars may be changed at no cost until April 15. After that any dropped days will be partially billed. Change requests must be emailed to Sarah Altena at

What if I only want my child to attend one or two days?
We have a three day minimum requirement that you will be charged for even if you only want your child to attend 1 or 2 days.

Can I add a day of care for my child?
Yes as long as there is a spot open on the day that you want to add. You can log in to your online account and check.

Do I need to register early?
Yes! Our summer programs fill quickly so be sure to register early.

What will my child do if it is raining or too hot?
If the weather is not cooperating, we will stay at the Centre for our activities. We will do group games in the gym and classrooms.

Do I have to pay extra for before and/or after care for Camp Centre, YCI, and Adventure Camps?
No, your fee covers care from 6:00 AM - 6:00 PM and all field trip costs.

What does my child need to bring with them each day?
Your child should come with lunch (see below), water bottle, sunscreen, and a sweatshirt if the weather is a bit cooler.

Does the Centre provide lunch?
The Centre does not provide lunch. Camp Centre and YCI will walk to the Middle School for free hot lunch each during Summer Stretch and JumpStart. Children should bring lunch the remainder of the weeks. We will provide a calendar at the beginning of summer that indicates which days to pack a lunch and which days we will walk to the Middle School. The Centre provides an AM and PM snack along with juice or milk. Adventure Camps need to bring a lunch every day.

Facility Hours:

Program areas close 15 minutes prior to the facility closing

  October - April May - September
Monday - Thursday      4:45 AM - 10:00 PM        4:45 AM - 9:00 PM
Friday 4:45 AM - 9:00 PM 4:45 AM - 8:00 PM
Saturday - Sunday 7:00 AM - 9:00 PM 7:00 AM - 8:00 PM


425 E 5th St
New Richmond, WI 54017

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